Formal Grievance — Falsified Rent Calculations, Due Process Violations, and Denial of Reasonable Accommodations at Interim Inc.
Disclaimer:** This page documents my personal experience navigating housing, mental health services, and legal systems. I am not a lawyer, housing advocate, or legal professional. Nothing on this site constitutes legal advice, advocacy, or guidance for others. This is a public record of my firsthand account intended for accountability and awareness. Readers should consult qualified professionals for legal or medical matters. All claims are based on my personal knowledge and documentation.
To Whom It Concerns at Interim Inc.:
I am writing to formally document a series of serious concerns regarding my treatment by Interim Inc. housing staff, including falsification of records, denial of due process, failure to accommodate my disability during critical proceedings, and retaliatory eviction.
Failure to Communicate and Withholding of Support
When I moved into my apartment in 2023, I attempted to conduct a walkthrough and contacted X., my housing specialist, by phone and email. I received no response. This communication failure is part of an ongoing pattern.
At the time, I had been working closely with housing staff for approximately a year and a half — meeting at least monthly, often more frequently, and speaking weekly. Despite this established working relationship, critical communications were repeatedly ignored.
Falsified Rent Calculation and Dismissal of Crisis Needs
In November, I discovered that my rent calculation had been incorrectly computed and falsified. Specifically:
My income was padded by $12,000, pushing my reported income $12,000 over the project cap — which stripped me of housing protections I was entitled to.
An incorrect income figure of $6.99 per week multiplied by 52 weeks was used, despite the calculation worksheet being available at the time.
Falsified documents were added to my rental history to support a fabricated narrative.
When I disclosed to X that I was experiencing severe food insecurity — struggling to survive, with no access to adequate food — she responded by discussing her new hair color and an upcoming vacation to Mexico. She offered no support resources, even though I was actively attempting to re-enroll in school and rebuild my life. Instead of addressing the falsified rent calculation, she covered it up and lied about it.
Unilateral Contract Modification
XXpresented a falsified contract that structurally altered the validity of my lease and unilaterally changed its terms — including applying a move-in date of 2025 when I actually moved in during 2023. This retroactive date change was designed to erase my residency tenure and the protections that came with it. XX stood in front of me and lied about this for months. XXX oversaw this process, apparently believing I would never notice or challenge it.
Defective and Retaliatory Eviction
The eviction notice itself was defective — I was never served a 3-day notice as required by law. Additionally, I was forced to absorb a $28,000 balance that was supposedly being "forgiven," yet this amount was padded to be $500 more than what was listed on the actual eviction notice. The discrepancy alone demonstrates the extent to which the numbers were manipulated to fit a predetermined narrative.
The eviction proceedings were rushed, appearing designed to conceal the falsified calculations, contract modifications, and income padding.
Denial of Due Process and Oversight Failures
The deputy director was consistently on vacation, which prevented me from exercising due process before the eviction hearing. X the FSP coordinator, failed to fulfill her obligations to ensure my hearing was conducted correctly and with proper oversight. This occurred in housing covered under Section 504 of the Rehabilitation Act and subject to federal housing laws — obligations that were not followed.
Deliberate Destabilization of a Disabled Tenant
Interim Inc. demonstrates a severe lack of understanding or willingness to appropriately serve individuals with mental health disabilities. The practice of ignoring communications and failing to respond appears to be a deliberate tactic — one that destabilizes tenants and prevents them from making informed decisions or defending themselves, all while Interim receives millions of dollars in federal funding.
I have had no legal representation throughout this entire process XXX has actively prevented me from accessing attorneys in the area. I contacted every legal aid organization, civil rights office, and nonprofit in the area seeking help. No one would take my case. The pattern is consistent: individuals in positions of power appear determined to ensure that someone already navigating extraordinary hardship remains unable to advocate for themselves.
Denial of Reasonable Accommodation in Court
I requested a reasonable accommodation for an extension so I could obtain legal representation and adequately prepare my defense.
The judge refused. They denied the accommodation and pushed us directly into mediation.
In mediation, the mediator told me point-blank that I would lose if I went to court because Interim had a lawyer and, in his experience, people who represent themselves don't get good results. I was coerced into a conversation with opposing counsel by myself, with no legal representation, while being evicted based on falsified documents — and told I had no chance if I fought it.
This is not mediation. This is coercion under duress, targeting a disabled person who was denied the accommodations they are legally entitled to.
Medical Necessity Documentation and HMIS Records
I submitted medical necessity notes to X He was directly handed my medical and assessment notes for inclusion in my file. Despite this, he refused to release my Release of Information (ROI) and failed to enter my correct information. Falsified HMIS records remain uncorrected. No one has returned my calls. No one has initiated any due process review. The eviction was rushed to cover up these failures.
Institutional Awareness Without Action
Multiple government offices and officials are aware of my situation but have failed to intervene:
Institutional Awareness Without Action
Multiple government offices and officials are aware of my situation but have failed to intervene:
Patient Rights Advocacy Failure
The Patient Rights Advocate in Monterey County is listed on every legal document as the contact for help when Medi-Cal recipients encounter difficulties. They are supposed to advocate for individuals in my position. I emailed my eviction packet to them on Friday before my hearing, requesting printed copies. They were unable to assist before the hearing date, leaving me without crucial documentation at the time of the proceeding.
Despite my coverage through an FSP/MSHA placement and my Medi-Cal remaining active in Monterey County (where they remain responsible for paying for my mental health services regardless of where I receive care), no advocacy intervention occurred.
Summary of Violations
Falsification of income — padded by $12,000 to exceed the project cap and strip tenant protections
Falsified rent calculation — incorrect income figure used despite worksheet availability
Falsified contract modification — move-in date changed from 2023 to 2025
Defective eviction notice — no 3-day notice served as required by law
Forced $28,000 balance absorption — padded by $500 beyond the eviction notice amount
Denied reasonable accommodation in court — physical distress not acknowledged, extension request refused
Coercive mediation — represented myself against counsel while disabled and unaccompanied
HMIS record falsification — medical records and ROI withheld, records uncorrected
Systemic failure — multiple government offices aware of violations but failed to intervene
Thanks for your Care and Compassionate treatment and for proving the QUALITY OF SERVICES and the SPECIALTY MENTAL HEALTH CARE your promised me in the interview so well.
V.